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Domestic Abuse Helplines:Herefordshire: 0800 783 1359Shropshire: 0800 229 4066Telford & Wrekin: 0800 840 3747Worcestershire: 0800 980 3331
Helpline opening hours are 7am–10pm weekdays and 9am-5pm on weekends and bank holidays
Domestic Abuse Helplines: Herefordshire: 0800 783 1359
Shropshire: 0800 229 4066
Telford & Wrekin: 0800 840 3747
Worcestershire: 0800 980 3331
Helpline opening hours are 7am–10pm weekdays and 9am-5pm on weekends and bank holidays

IRIS Herefordshire offers comprehensive training designed to equip healthcare professionals with the knowledge and skills needed to effectively support patients experiencing Domestic Abuse.

IRIS training programs are designed to create a knowledgeable and compassionate environment within healthcare settings, enabling professionals to respond sensitively and effectively to the needs of their patients. Together, we can make a difference in our community.

‘Excellent Training so much more aware now of cases we may be missing/afraid to ask’.  Herefordshire GP.

Charmaine and Sarah deliver the training to GP surgery staff, and act as advisors for any queries that health professionals may have. The training they deliver is an intense and informative programme developed by IRISi – the national umbrella for the programme – and has been extensively evaluated for its suitability for GPs and their colleagues. Not surprisingly, feedback from participants in Herefordshire has been consistently positive.

Our training program includes the following components:

1. **Clinical Training: **

**Clinical 1 and Clinical 2:** Each consists of two engaging sessions, lasting two hours each, scheduled at least eight weeks apart. This structured approach ensures participants have ample time to absorb and apply the training concepts.

2. **Reception and Administration Training: **

A focused one-hour session tailored for reception and administrative staff, emphasizing their crucial role in identifying and supporting patients.

3. **Refresher Training for Clinical Teams: **

To maintain the highest standards of care, we offer refresher training every two years, consisting of one comprehensive two-hour session. This ensures that clinical teams remain informed about the latest practices and resources.

4. **Mop-Up Sessions: **

For surgeries that have team members who may have missed the initial training, we provide dedicated make-up sessions. This ensures that all staff members are equipped to support patients effectively.

Mop –Up Session Training Dates 2025

Training will take place online via the Herefordshire and Worcestershire Training Hub

Dates & Times
Session
Tuesday 25th February 1-3pm
IRIS Clinical 1
Wednesday 26th February 1-3pm
IRIS Clinical 2
Thursday 27th February 1-2pm
Reception and Administration Training
*Please note mop-up session are for practitioners who were unable to attend training session that have been completed at their GP Practice. Please not this is not for New Surgeries

Our ultimate goal is to ensure that all 20 GP surgeries complete IRIS training, creating safe and informed environments where patients can confidently disclose their experiences of Domestic Abuse and receive the support they need.

 

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