24hr Domestic Abuse Helplines:Herefordshire & Shropshire: 0800 783 1359Telford & Wrekin: 0800 840 3747Worcestershire: 0800 980 3331
24hr Domestic Abuse Helplines: Herefordshire & Shropshire: 0800 783 1359
Telford & Wrekin: 0800 840 3747
Worcestershire: 0800 980 3331

West Mercia Women’s Aid
I Need Help

If you need the police but are unable to speak, use the Silent Solution by calling 999 and coughing or tapping in 55 on the keypad which will signal to the call operator that you are in danger.

Helpful Resources

Information on a wide range of organisations, services and apps that can provide specialist help and support can be found on our Resources Page.

Safety Planning Support

A safety plan can help to protect you and your children. It helps you plan in advance for the possibility of future violence and abuse. It also helps you to consider how you can increase your safety either within the relationship, or if you decide to leave.

Safety Planning Downloads
Still in an abusive relationship
Preparing to leave your abuser
Already left an abuser
Safety planning with children
Staying Safe during social distancing

Stalking Safety Advice & Information
  • In an emergency or if you feel scared or threatened in any way call 999 immediately
  • Seek support – Call the WMWA Helpline or call The National Stalking Helpline on 0808 802 0300
  • Consider talking to family or friends and asking them to support you to stay safe or to act as a buddy to check in with on journeys or when you going out
  • Vary your routine – change the times and routes you take and consider carrying a personal alarm or purchasing additional security equipment for your home such as lighting or CCTV
  • Do not engage with the stalker in any way or give out your location or plans on social media
  • If it is safe to do so keep a diary and use a secure email or the Brightsky app to store evidence such as texts, photos or emails
  • More safety information is available on www.suzylamplugh.org
Sexual Abuse

The Glade
If you, a friend or family member have been a victim of rape or sexual assault and would like advice or to self-refer for advice or support please contact The Glade.

Telephone: 0808 178 2058
(24 hours a day, 7 days a week, 365 days a year) Your call will be answered by a specially trained crisis worker who is there to offer advice and support.

Website: www.theglade.org.uk

Ask For ANI

If you need immediate help you can go to your local pharmacy and ask for Ani (ANI: Action Needed Immediately). In an emergency always call 999

Clare's Law

How can you find out if your partner has abused before?

The Domestic Violence Disclosure Scheme commonly known as ‘Clare’s Law’ – named after Clare Wood who was murdered in 2009 by her boyfriend, was launched in March 2014 in England and Wales. It enables police to disclose to individuals details of their partners’ abusive past. It also allows anyone to make enquiries about an individual who is in a relationship with someone they know, where there is a concern that the individual may be violent towards their partner.

Every request under Clare’s Law is checked by a panel of police, probation services and other agencies to ensure information is only shared where it is lawful, proportionate and necessary.

Clare’s Law has two functions:

  • ‘Right to ask’ – this enables someone to ask the police about a partner’s previous history of domestic violence or violent acts.
  • ‘Right to know’ – police can proactively disclose information in certain circumstances.

If police checks show that the individual has a record of domestic abuse offences, or there is other information to indicate that you, or the person you know is at risk, the police will consider sharing this information.

The aim of the scheme is to increase public safety and ensure better protection for victims of domestic abuse by helping people make a more informed decision on whether to continue a relationship.

How do I request information?

You can make a request for information by visiting the West Mercia Police website and completing the application form or call 101 to request a DVDS (domestic violence disclosure).


If you would like to discuss this in more detail you can ring our 24hr Helpline on 0800 783 1359 (Herefordshire, Shropshire, Telford and Wrekin) or 0800 980 3331 (Worcestershire) or use our LiveChat service.

I Need Help

Information and Support on Domestic Abuse

If you are in, or have experienced, an abusive relationship we understand that you may be feeling frightened or confused about your situation and uncertain about what to do next. It may feel impossible to change your circumstances and that you have become isolated from your family or friends – but you are not alone, we are here to help.

Ways we can help

24 hour helpline
Our confidential helpline is available 24 hours a day, 7 days a week.
For Herefordshire & Shropshire call 0800 783 1359.
For Telford & Wrekin call 0800 840 3747.
For Worcestershire call 0800 980 3331.

If you would prefer not to talk, our team our here to offer support online. You can access this via the “Chat with us” button.

Our Services
Specialist support including refuge, services for children, young people and men and tailored recovery programmes. Find out more on our Services page.

Survivors Network
Our online community for survivors of domestic abuse offers a space where you can safely interact with other survivors, staff members and volunteers. Find out more on our Survivors & Ambassadors page.


  • Speaking up about domestic abuse is difficult but you are not alone, we are here to help
  • It is never your fault and you are not to blame
  • No matter what your situation is, you will always have options

Am I experiencing Domestic Abuse?

Domestic abuse is about exerting power and control over another person through the use of isolation, manipulation and fear. It can have a significant impact on you and your children emotionally and physically and can take many different forms.

If you are unsure about what constitutes domestic abuse you can find out more on our What is Domestic Abuse page.

We believe that every person has the right to live their lives free from abuse. We recognise that domestic abuse happens within all communities and we offer an equal and diverse service regardless of ethnicity, sexuality, disability, religion, gender identity or class. Although we predominately work with female victims and children we also have specialist support for men who have been or are experiencing domestic abuse.

Safety Planning Support

A safety plan can help to protect your child against future violence and abuse - download our Information About Safety Planning With Children.

Help For Others

If you are worrying that someone you know or care about may be experiencing abuse, we can help.