24hr Domestic Abuse Helplines:Herefordshire & Shropshire: 0800 783 1359Telford & Wrekin: 0800 840 3747Worcestershire: 0800 980 3331
24hr Domestic Abuse Helplines: Herefordshire & Shropshire: 0800 783 1359
Telford & Wrekin: 0800 840 3747
Worcestershire: 0800 980 3331

West Mercia Women’s Aid
Safety Planning – Staying Safe During Social Distancing

Safety Planning Support

A safety plan can help to protect you and your children. It helps you plan in advance for the possibility of future violence and abuse. It also helps you to consider how you can increase your safety either within the relationship, or if you decide to leave.

Safety Planning Downloads
Still in an abusive relationship
Preparing to leave your abuser
Already left an abuser
Safety planning with children
Staying Safe during social distancing

Practical steps for keeping safe during social distancing

Immediate risk – call 999 for the Police

Immediate risk to life comes before social isolation.

  • The Police are responding to domestic abuse calls 24/7. Your call will be a priority.
  • Ask your local Policing team to drive by where you live on a random but regular basis – to clearly show they are looking out for you.

Contact West Mercia Women’s Aid

If you are experiencing or recovering from domestic

  • Refuges are open if you need to flee for your safety
  • Advice and support is available for all who need it – by telephone or social media
  • Women’s Aid, the Police and other agencies are working together so that victims of domestic abuse are safe and supported

‘Make Yourself Heard’ – What to do if you urgently need help from the Police, but can’t speak.

If you’re in an emergency situation and need Police help:

  • Dial 999
  • Cough or make another noise to let operator know you are there and your call is genuine. They can then alert the Police on your behalf.
  • If transferred to the Police and you still can’t talk, press 55 and they will continue to listen

Follow this link and memorise the process – it may make all the difference when you need urgent help.

Smart use of your smart phone

Set up speed dials on your phone

  • For Police
  • For a trusted friend who knows to call the Police if they get a ‘dead call’ from you
  • Agree a safe word or emoji with friends and family, which they know means to ring 999 for you

Safety for your children

Safety plan with your children if they are old enough to understand:

  • Tell them to go to their room if violence starts to escalate
  • Make sure they know to go to a neighbour for help, or dial 999 and ask for the Police and say they need help and give their address

Use your support networks

  • Ask people to check in on you in a casual but regular way, that doesn’t raise the suspicions of others
  • Everyone is contacting people more often at the moment to check that they are well – take advantage of this fact so that this all seems normal
  • Find ways to safely stay in touch with friends, family and work colleagues. This will help your mental health especially in times of particular stress and anxiety

Download a personal safety app

Personal safety apps have silent safeguarding options, such as alerting designated contacts if you are in danger. Find out more at hestia.org

Safe at home

If you are in a situation where you may be assaulted or where the risk of violence is getting worse:

  • Keep yourself close to exits if at all possible
  • Know which rooms in the house have locks – to buy you the time to call others for help
  • Choose a room in where you can barricade yourself and plan – where you can you pull a set of drawers in front of the door while you call for help, for example?
  • Try to avoid the kitchen and bathroom where there is easy access to sharp objects and chemicals.

How to help a neighbour or friend

  • Call 999 and ask for the Police, if you feel someone you know may be in immediate danger
  • Call West Mercia Women’s Aid Helpline for advice on how to help if you have a worry (0800 783 1359)

At the advised social distance, make a point of asking how they are coping with being isolated in the house. If you can’t talk without being overheard, then say you would be happy to help them with ‘any difficulties’ they may be having – they will know what you mean.

West Mercia Women’s Aid Helpline is available all day, every day, as always

Herefordshire, Shropshire, Telford & Wrekin:
Call 0800 783 1359

Call 0800 980 3331

Contact us via email:

We also have Livechat available from 9am until 9pm, Monday to Friday for those who want to contact our helpline silently or who prefer to text rather than talk.
If you are in immediate danger please call 999

Safety Plans

Read through our other safety plans and our online safety guide or call the helpline to ensure you have all the relevant information.