West Mercia Women’s Aid
Justice Service
“Thank you for everything you have done for me. You will never know how much your support and kindness has helped me to become stronger and more able to see that a nice future is possible. I feel I have a life again and I will get there.”
Survivor
Support for survivors at high risk of significant harm whose perpetrators are engaged with the DRIVE programme
DRIVE is a high-risk perpetrator programme delivered by CRANSTOUN in Herefordshire, Shropshire, Telford & Wrekin and Worcestershire. It aims to reduce the number of child and adult victims of domestic abuse by tackling the root cause (perpetrator behaviour).
DRIVE is a whole system approach which uses an intensive individual case management intervention alongside a multi-agency response, to both challenge and support perpetrators to change their behaviour and works with partner agencies (like the police and social services) to disrupt abuse.
West Mercia Women’s Aid IDVAs provide ongoing support to the victim/survivors whose perpetrators are engaged with the DRIVE programme. The purpose of their involvement is to ensure that the victim/survivor remains safe and has access to support from a specialist domestic abuse victim service. That support is available throughout the period for which the DRIVE intervention is in place, which can be up to 12 months.
All referrals to the WMWA IDVA Team come directly from CRANSTOUN.
Support for survivors whose perpetrators are engaged with the Men and Masculinities programme
The Men & Masculinities programme is also delivered by CRANSTOUN and provides a safe space for people who have engaged in abusive, harmful and damaging behaviour within their relationships. The programme explores what it means to display appropriate behaviour within relationships and highlights how conflict, aggression and anger can deeply impact the lives of others. It takes self-referrals as well as referrals from other agencies, and focusses on those perpetrators whose abuse is not considered to be likely to cause immediate serious or significant harm.
The 24-week programme focuses on behaviour, how we act, how this reinforces how we think and feel, and most importantly, how to act differently and make changes to our behaviour and the environments we create. It is also designed to support any other treatment that participants may be involved with.
West Mercia Women’s Aid IDVAs provide ongoing support to the victim/survivors whose perpetrators are engaged with the Men and Masculinities programme. The purpose of their involvement to ensure that the victim/survivor remains safe and has access to support from a specialist domestic abuse victim service. That support is available throughout the period for which the Men and Masculinities intervention is in place.
All referrals to the WMWA IDVA Team come directly from CRANSTOUN.
The Child-focussed Court programme (formerly the ‘Family Court Pathfinder’ Programme)
In 2020, the government published the “Assessing Risk of Harm to Children and Parents in Private Law Children Cases” report—known more widely as The Harm Panel Report. It laid bare the systemic failings in how the Family Courts handle domestic abuse. In response, a small number of ‘Pathfinder’ programmes were set up across the UK to pilot better ways of supporting victims and informing judges.
These Pathfinder pilots were game-changers. By embedding domestic abuse specialists in the court process and producing informed reports for judges, they created a more trauma-informed, victim-aware environment. And now, the success of these trials has paved the way for more Pathfinder areas to be launched—including ours.
Worcestershire and Herefordshire Family Court were chosen as one of the Pathfinder areas, with the programme launching in November 2025 and running through to March 2029.
West Mercia Women’s Aid was selected as the domestic abuse support agency for this initiative – not just for our local area, but also for Shropshire and Telford, as the Wolverhampton and Telford Family Court also joined the programme.
The Pathfinder program has been renamed ‘Child-focussed Courts Program’ which best describes their priority – making sure that justice works for children. West Mercia Women’s Aid IDVAs contribute to this process by providing summary reports for the Court where allegations have been made of domestic abuse within the relationship. IDVAs will advocate for the abused party and clearly specify any special court measures that they may have requested. This include staggered arrival times, screens and separate waiting rooms. Courts granting these measures will make the experience less daunting for the victim and this protects them from experiencing further abuse from the perpetrator whilst attending court hearings. IDVAs demonstrate active listening skills with all clients and work at a pace with which the victim is comfortable. Experiences of abuse are carefully explored with the victim and if a topic is re-traumatising then the IDVA will not press the matter.
WMWA’s reports are required to focus on how the children are being impacted by abuse within the family. IDVAs pay close attention to the wellbeing of the child and will articulate any wishes the child has around the contact that has been requested by the parent. We look at contact schedules and highlight any likely or actual disruptions to the children’s routine. We also highlight any behavioural changes that have been disclosed since contact arrangements have changed. Our reports clearly identify for the Court all historical, current and possible future risks to the children from the presence of domestic abuse in the relationship.
All IDVA reports must be requested directly from WMWA by CAFCASS or by Children’s Social Care.
Justice Service
What is the Justice Service?
Our Justice Service brings together the work that we do to help survivors achieve safety and justice. The service works with those who are going through the court processes to determine arrangements for their children. Their reports ensure decision-making by the Courts is informed by a comprehensive understanding of the survivor and child’s experience of domestic abuse. Their work is key in preventing the perpetrators of domestic abuse from using the court process to further harass, control and victimise their family.
We also work closely with partner agencies delivering interventions that hold the perpetrators of domestic abuse to account for their behaviour and the devastating impact that it has on their families. Justice Service staff provide support and advocacy to those whose perpetrators are engaged in evidence-based and challenging interventions to change their attitudes and behaviour and end the abuse. We ensure that survivors have access to their own confidential support and can remain safe during what can be unpredictable times as perpetrators are engaged in confronting the consequences of their attitudes and actions.
Our Justice Service is delivered by highly skilled safety and advocacy workers – all of whom are qualified Independent Domestic Abuse Advisers. IDVAs are specialist trained Domestic Abuse safety workers who support people who are at high risk of immediate and significant harm from domestic abuse. Their knowledge and skills underpin the expertise needed to deliver these complex and vital programs.
Looking for help?
DOMESTIC ABUSE HELPLINE
Helpline opening hours are 7am-10pm weekdays and 9am-5pm on weekends and bank holidays.
If you need Domestic Abuse support when the helpline is closed please contact the 24hr National Domestic Abuse Helpline on 0808 2000 247.
Herefordshire:
Call 0800 783 1359
Shropshire:
Call 0800 229 4066
Telford & Wrekin:
Call 0800 840 3747
Worcestershire:
Call 0800 980 3331
Contact us via email:
helpline@wmwa.org.uk
We also have Livechat available from 9am until 5pm, Monday to Friday for those who want to contact our helpline silently or who prefer to text rather than talk.
If you are in immediate danger please call 999